Air Conditioning Walsall Area


Job Title: 

Service Manager

Reporting to: 

Board of Directors

Main Responsibilities:

  • Manage air conditioning, ventilation, heating and plumbing services, scheduled maintenance and warranty call services for various clients throughout the UK and Ireland (North & Eire).
  • Provide technical back up/assistance for HVAC Projects
  • Manage daily tasks for a team of two Administrators.
  • Attend and report on client meetings.
  • Provide maintenance, labour and materials quotations for service, maintenance, TM44 inspections.
  • Keep clients and company updated on all matters.
  • Monitor reactive out of hours telephone answering service.
  • Create Risk Assessments & Method Statements from templates.
  • Ensure calls are completed within target dates and budgets.
  • Must be computer literate, self-motivated, personable and able to work independently and as part of the company team.
  • Liaise effectively at all levels. 
  • Prepared to react quickly and effectively in various situations on and off site.
  • Take a proactive role within the family owned company.

Knowledge, Skills and Experience Required:

  • Previous experience within the air conditioning industry and relevant legislation knowledge is essential, with knowledge of major suppliers/equipment within the market.
  • City Guilds 2079 Refrigerant Handling required.
  • Would suit qualified/experienced refrigeration and air conditioning engineer.
  • Service team management (two administrative assistants).
  • Candidates will have a proven track record of building strong professional relationships and project management.
  • The successful individual should have excellent written and verbal skills, be fully IT conversant and must be competent with working with building management systems.
  • Candidates should be self-motivated, confident, personable and confident with excellent customer focus.
  • A team player is essential.


  • Basic salary circa £34K negotiable dependent upon experience.
  • Company car.
  • Company contributory pension scheme after 12 months service.
  • Private health scheme after 12 months service.
  • 20 days annual leave with additional day for every full calendar year worked to a maximum of 25 days and Bank/Public holidays


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